2020 has been a challenging year for everyone across the UK & worldwide. Despite the constant challenges this year has thrown at us, we have managed to achieve and progress some great projects. Keep reading for a round up of 2020 from HB Underwriting;
High-quality service, regardless.
You and your clients are at the forefront of everything we do. Ensuring that we consistently met and exceeded, where possible, expectations throughout this challenging time is something we are proud to have achieved.
We’ve been able to quickly adapt to brokers’ changing needs throughout the challenges of this turbulent year. One of our major steps to achieving this was through the launch of our new, comprehensive Training Hub alongside training webinars.
The Training Hub is our latest e-learning platform and the go-to resource to help you keep up-to-date with changes to our products, understanding the benefits they offer to your clients and ultimately, help you grow your book.
In addition to our Training Hub, we have also hosted a number of our own training webinars, where we focussed on product features and our claims service proposition. These tools have enabled us to deliver the materials our brokers need.
Rural Protect Elements – Working Harder For Your Clients
Rural Protect Elements is the latest addition to our growing and diverse product portfolio. The product is specifically aimed at smaller companies, such as smallholders or social farms, and allows you to reach new potential, and ultimately, new clients.
Click here for our direct comparison table of Rural Protect & Rural Protect Elements.
The product itself provides access to all the amazing benefits Rural Protect affords but is pitched with a lower price point; this makes the proposition much more appealing for its desired audience of small holdings. Additionally, we’ve bolstered this exciting proposition further by including rradarrecover within Rural Protect Elements.
rraderrecover is an online debt recovery platform designed to help customers manage and recover commercial debts. Allowing customers, and their authorised employees, to access and monitor activity and events.
The platform is also specifically designed to help keep clients informed, by giving them direct access to essential guides written by rradar’s debt recovery legal team. These guides include best practices and good credit management guides, as well as key steps and processes to work through if your clients are looking to recover outstanding debts.
Learn How rradarrecover Could Help You Grow Your Business Here
More changes that work for you
Another change we have made directly from client feedback is to introduce an excess buy back option within Company Legal Liability section. Customers now have the ability to reduce their excess from £2,000 to £1,000. We believe this makes the product much more flexible and will allow you to tailor the product further to suit your clients’ needs.
A Fresh Look & Content That Works For You
2020 also allowed us to take stock and make some positive changes to our website, which were driven directly by your needs and feedback. We understood that being able to evaluate and compare products quickly was high on the agenda, and the implementation of better navigation enables you to get the information you need quickly and concisely.
Our improved website layout also showcases our latest blogs, packed with relevant content for you and your clients. We have covered everything from rising fraud claims in the rural community, through to shedding light and understanding on Common Agricultural Policy (CAP) appeals. And in 2021, we will be providing you with even more great content so keep checking back for regular updates.
Given that this year took away our ability to get face-to-face with our brokers, we also refreshed our About Us page. With in-depth bios of the people that are behind all the great work here at HB Underwriting, our incredible team. From this we hope to reinforce that personal connection with every one of you.
Learn more about the team at HB Underwriting here.
Getting back to normality
We hope 2021 will be kinder and enable all of us to get back face-to-face at the usual brilliant broker events and seminars we normally look forward to in the year.
Over the Christmas period we will be taking some time to close, along with our brokers. We start our Christmas break on Christmas Eve and re-open our normal trading hours on Monday 4th January 2021.From everyone at HB Underwriting, we want to wish you a Merry Christmas, and continued luck and success for 2021.
