Introducing rradarrecover: the debt recovery service

Unlike Rural Protect, Rural Protect Elements does not include Debt Recovery under the Pursuit section of cover, instead it is replaced by rradarrecover, providing customers with one complimentary debt submission. Beyond this, the customer can choose to purchase additional cover either on a subscription basis or ‘pay as you go’.

What is rradarrecover?

rradarrecover is an online debt recovery platform designed to help customers manage and recover commercial debts. Customers, and their authorised employees, have access to the rradarrecover online debt recovery platform.

Customers can access essential best practice good credit management guides, key steps and processes to work through if they are looking to recover outstanding debts, all written by rradar’s debt recovery legal team.

Included with Rural Protect Elements, customers have one complimentary submission of one active debt, and in relation to this will receive:

  • 24/7 access to rradarrecover secure online debt recovery platform
  • Automatic calculation of late payment charges and interest due on outstanding debts
  • Option to send late payment, pre-action and draft court proceedings solicitor’s letters to debtor, each written and reviewed by rradar’s debt recovery legal team
  • Downloadable debt recovery process and good credit management resource guidance packs.

What are the benefits?

  • 24-hour access to rradarrecover platform which is easy to use and offers a secure and user-friendly interface.
  • Debt recovery is made simple, users begin recovery of their debt by entering basic details into the custom-built and intuitive rradarrecover platform.
  • Ability to upload outstanding invoices and give details of previous reminder letters sent to the debtor.
  • A cost-effective, monthly subscription and simple online sign-up (beyond the standard submission of one complimentary active debt).
  • Ability to automatically calculate interest due on the outstanding debt and any late payment charges.
  • Downloadable range of debt recovery document templates, giving customers full control of each stage of debt recovery.
  • Intuitive data verification included to ensure that the minimum of relevant information is included (pre-submission), alerting users to any missing elements.
  • Users can track and monitor actions and update payment status online 24/7.
  • Fully optimised for desktop and mobile devices.
  • Users can check when documents have been generated and review next step process.

What if a client needs more cover?

For any debt recovery beyond the one complimentary active debt recovery submission, customers have the option to purchase pay as you go/monthly subscription to use rradarrecover for additional debt recovery starting at £25p/m for up to 5 debts.

Cost of subscriptions are:

  • Up to 5 debts – £25 pm.
  • Up to 10 debts – £40 pm.
  • Up to 20 debts – £70 pm.
  • Above 20 debts – pricing to be agreed

Alternatively, our Rural Protect product offers Debt Recovery under the Pursuit section of cover, should this be a particular concern for your client. You can find out more about Rural Protect, here.

Please do not hesitate to contact us on 01653 609090 if you have any queries about the cover available.